This is a best practices manual for exporting 3d models to the configurator. The goal of this manual is to give guidelines for what is known to work well with the configurator. The workflow was created while using Autodesk Maya. It is intended to be compatible with different kinds of 3d software but at some parts the terminology might be different. At sections in the manual where known differences exist, they will be addressed.
Create a folder structure for the current project with at least a sub folder dedicated to textures. This is done to allow the usage of relative texture paths so that they are automatically associated to materials during the export.
Exporting to the configurator works best with the filmbox (.fbx) format. If the export dialog offers a choice in the version of the fbx exporter, the 2014/2015 or 7.4 version is known to work best. FBX is used because it retains the scene hierarchy, smoothing and material assignments. The collada (.dae) and .OBJ formats are also acceptable.
The 3d scene should be set to meters so that 1 unit = 1 meter. This can sometimes be corrected during the export to fbx. It is assumed that the Y+ axis is considered up and that the Z+ axis is considered the front. For export it is prefered if objects are centered with x and z = 0 and that the bottom of the bounding box rests on y = 0.