GEM Electric Vehicles: personalize bespoke vehicles wih realistic 3D rendering

For over 25 years, GEM electric vehicles have been leading the low-speed EV revolution. Safe, sustainable, stylish, and cost-efficient, GEMs are made to fit your lifestyle and move your organization into the future.

Challenge

Increase customer experience to boost sales

With hundreds of configurations available, A GEM can be created specifically suited to your style, preferences, and application needs. Whether you’re seeking a sleek and modern design or a more traditional and rustic aesthetic, GEM offers an extensive range of options to cater to your unique taste. From choosing the perfect materials and finishes to selecting the ideal dimensions and features, every aspect of your GEM can be tailored to meet your exact requirements.

To make this customization process seamless and immersive, GEM invested considerable time and effort in finding the perfect solution. They recognized the importance of real-time visualization and price calculation to enhance the customer experience. By incorporating cutting-edge technology and innovative software, GEM has taken customization to new heights.

Solution

3D experience with price calculation and PDF generation

By integrating Expivi into their WooCommerce ecommerce platform, Gemcar enables customers to personalize and visualize their bespoke vehicles. Choosing from a wide range of customization options, including models, accessories, colors and wheel types it provides customers with a user-friendly interface and realistic 3D renderings, allowing them to experiment with various design combinations including real-time visuals and price calculation.

To implement the solution effectively, Gemcar and Expivi worked closely together. Expivi’s team collaborated closely with Gemcar’s team to create accurate 3D models a perfect configuration flow and seamless integration.

Results

A perfect balance between on- and offline experience

The collaboration between Gemcar and Expivi results in a unique and intuitive GEM car configurator which is the base for every GEM car being sold.

  • Enhanced customization experience: Real-time visualization of the configuration process allows customers to explore various design options and combinations in real-time. The configurator’s realistic 3D renderings accurately represent the vehicle, enabling customers to make informed decisions and feel confident about their choices.
  • Increased sales and conversion rates: The interactive nature of the configurator created a more engaging and personalized buying experience. Customers are more likely to make a purchase. Gemcar experienced a notable increase in sales and a higher conversion rate after implementing the Expivi 3D configurator.
  • Reduced Errors: Expivi’s 3D configurator enables Gemcar to reduce errors. The configurator provides accurate digital presentations of the vehicles, ensuring that customizations chosen by customers are perfectly aligned with the delivered vehicle eliminating misinterpretations or misunderstandings that can occur with traditional methods.
quotation process configurator
Improved quotation process

GEM is now able to send quotes automatically with the 3D configurator, saving time and money for sales representatives.

omnichannel expivi
Improved customer experience

The interactive 3D visualization increases the customer experience by showing realistic renderings.

real time pricing expivi
Increase up-sell and cross-sell

Customers are able to select options and accessories in the 3D configurator, increasing the average order value.

Want to know more?

Schedule a 15 minute discovery call with our team to talk about your challenge or ambition, and find out how we can help you grow.