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Frequently Asked Questions

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General

What is Expivi?

Expivi is a leading CPQ platform with a powerful 3D configurator. We specialize in serving clients with complex products and order processes, providing a complete service from 3D modeling to building configurators and integrating them within existing e-commerce systems.

What services does Expivi offer?

Expivi offers a comprehensive range of services, including 3D modeling, configurator development, seamless integration within existing e-commerce systems, and ongoing customer support.

What is a CPQ system?

CPQ stands for Configure, Price, Quote. A CPQ platform like Expivi helps businesses streamline their sales process by allowing customers to configure products, view accurate pricing, and generate quotes quickly and accurately.

What are the benefits of using Expivi's CPQ system and 3D configurator?

Using Expivi’s CPQ system and 3D configurator, businesses can enhance the customer experience, improve sales efficiency, reduce errors, and provide a visually immersive product customization experience.

What is the pricing structure for Expivi's services?

The pricing for Expivi’s services depends on various factors, such as the scope of the project, complexity of products, and integration requirements. Please contact us to discuss your specific needs and receive a tailored pricing quote.

Can customers save and share their configured designs with others?

Yes, Expivi’s configurator allows customers to save their configured designs and share them with others. This feature promotes engagement, collaboration, and facilitates the sharing of personalized product ideas.

Platform features

What is the pricing structure for Expivi's services?

The pricing for Expivi’s services depends on various factors, such as the scope of the project, complexity of products, and integration requirements. Please contact us to discuss your specific needs and receive a tailored pricing quote.

How does Expivi's configurator generate a bill of materials (BOM) for each configured product?

Expivi’s utilizes a robust backend system that captures all the selected options and components chosen by the customer. This data is then processed to generate a detailed bill of materials (BOM), which outlines the specific parts, materials, and quantities required to produce the configured product. This is used as the basis for output to relevant e-commerce or other aligned systems.

Can Expivi integrate with existing e-commerce systems?

Yes, Expivi specializes in seamless integration with popular e-commerce systems, including Magento, WooCommerce, Shopify, and SAP Commerce Cloud. We ensure a smooth and consistent user experience for your customers.

Can the PDF output generated by Expivi's system be customized with our company's branding and design?

Yes, Expivi’s system allows for customization of the PDF output to reflect your company’s branding and design. You can incorporate your company’s logo, colors, and other branding elements to ensure a consistent and professional representation of the configured product.

Can Expivi's CPQ system generate PDF documents that include the customer's configured product with all chosen options and customizations?

Yes, Expivi’s CPQ system can generate PDF documents that showcase the customer’s configured product in a visually appealing format. The PDFs include all the chosen options, customizations, and details, providing a comprehensive overview of the final product configuration.

Can customers save and share their configured designs with others?

Yes, Expivi’s configurator allows customers to save their configured designs and share them with others. This feature promotes engagement, collaboration, and facilitates the sharing of personalized product ideas.

Can Expivi's CPQ system handle multiple currencies and languages?

Yes, Expivi’s CPQ system is designed to support multiple currencies and languages. This enables businesses to cater to a global customer base and provide a localized experience.

Does Expivi offer customization options for the configurator?

Absolutely! We understand that each business has unique requirements. Our configurator is highly customizable, allowing you to tailor it to your specific needs and business processes.

How does Expivi handle complex product catalogs?

Expivi excels in handling complex product catalogs. Our CPQ platform and configurator are designed to manage intricate product details, multiple variations, and customizable options effortlessly.

Can Expivi's CPQ system handle multiple currencies and languages?

Yes, Expivi’s CPQ system is designed to support multiple currencies and languages. This enables businesses to cater to a global customer base and provide a localized experience.

Can Expivi assist with 3D modeling and design?

Yes, Expivi has an in-house team of skilled 3D modelers and designers who can create stunning visual representations of your products, ensuring a lifelike and engaging customer experience.

Does Expivi offer mobile compatibility for the configurator?

Yes, Expivi’s configurator is mobile-compatible and responsive, allowing customers to access and customize products on various devices, including smartphones and tablets.

How secure is Expivi's platform and customer data?

At Expivi, we prioritize the security and confidentiality of customer data. We implement robust security measures, including encryption, data backups, and secure access controls, to ensure your data remains safe

What are the benefits of using Expivi's CPQ system and 3D configurator?

Using Expivi’s CPQ system and 3D configurator, businesses can enhance the customer experience, improve sales efficiency, reduce errors, and provide a visually immersive product customization experience.

What level of support does Expivi provide?

Expivi offers dedicated support throughout your journey with us. Our team collaborates closely with you, providing guidance, training, and ongoing assistance to ensure you get the most out of our CPQ platform and configurator.

Does Expivi provide training for using the platform?

Yes, we provide comprehensive training to help you and your team effectively use the Expivi platform and configurator. We ensure you have the knowledge and skills to make the most of our solutions.

Project services

Can Expivi's CPQ system handle multiple currencies and languages?

Yes, Expivi’s CPQ system is designed to support multiple currencies and languages. This enables businesses to cater to a global customer base and provide a localized experience.

Can Expivi assist with 3D modeling and design?

Yes, Expivi has an in-house team of skilled 3D modelers and designers who can create stunning visual representations of your products, ensuring a lifelike and engaging customer experience.

Does Expivi offer mobile compatibility for the configurator?

Yes, Expivi’s configurator is mobile-compatible and responsive, allowing customers to access and customize products on various devices, including smartphones and tablets.

How secure is Expivi's platform and customer data?

At Expivi, we prioritize the security and confidentiality of customer data. We implement robust security measures, including encryption, data backups, and secure access controls, to ensure your data remains safe

What are the benefits of using Expivi's CPQ system and 3D configurator?

Using Expivi’s CPQ system and 3D configurator, businesses can enhance the customer experience, improve sales efficiency, reduce errors, and provide a visually immersive product customization experience.

What level of support does Expivi provide?

Expivi offers dedicated support throughout your journey with us. Our team collaborates closely with you, providing guidance, training, and ongoing assistance to ensure you get the most out of our CPQ platform and configurator.

Does Expivi provide training for using the platform?

Yes, we provide comprehensive training to help you and your team effectively use the Expivi platform and configurator. We ensure you have the knowledge and skills to make the most of our solutions.

Want to know more?

Schedule a 15 minute discovery call with our team to talk about your challenge or ambition, and find out how we can help you grow.